For questions about buying our products, modifying an order, software installation, technical support, or upgrading sequences, open a helpdesk ticket or give us a call. (We do not have a physical storefront that you can visit.)

Tax exemption forms and purchase orders must be digitally sent via our help desk before your order is placed, with all questions in the form answered. We cannot receive digital documents over the phone, and do not accept Purchase Orders via standard email.

For custom layout design, sequencing or installation, please contact our partners. 

Our peak season is October through mid-December. If all of our team members are busy and can't answer the phone, please call back later or open a ticket.

Support is only offered for FULL Light-O-Rama systems. We cannot provide official recommendations, guarantee compatibility, or provide training for hardware/lights from other manufacturers.