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Beginner Support (Starting Material)

I'm New, What Do I Do?

I'm New, What Do I Do?

Learn the basics of getting started with a Light-O-Rama System: What do you need buy for your size display?

Connecting your Light-O-Rama System

Connecting your Light-O-Rama System

How do you connect everything you just purchased (or still have sitting in your cart)? See different examples and setups.

Showtime Central Starter Kit

Showtime Central Starter Kit

The perfect way to get started with Light-O-Rama: The Showtime Central Starter Kit! Learn more here.

USB Adapter Connection and Troubleshooting

USB Adapter Connection and Troubleshooting

First time connecting your computer, adapter and controllers? Follow these steps!

How Many Lights Can I Connect?

How Many Lights Can I Connect?

Wondering how many lights you can connect to an AC controller, Pixel controller, or entire network? Find out more about individual controller and network recommendations here!

Adapters & Repeaters: What Do I Need?

Adapters & Repeaters: What Do I Need?

We have multiple adapter options for connecting your computer to your controller network - find out the differences and which one is right for you!

Pixel (RGB) Support

Adding Pixels to Your Display

Adding Pixels to Your Display

Ready to add RGB but not sure where to start? Learn about the difference between smart and dumb pixels and what works best for you.

Pixel Extension Limits

Pixel Extension Limits

How far can you go between your controller and the first pixel on your strand? Find the information per controller here.

Controller DIP Switches

Controller DIP Switches

Skip the computer to set Unit IDs! Use the DIP switches on your controller to set a Unit ID or DMX universe instead.

Hardware Troubleshooting & Support

Firmware Updates

Firmware Updates

If your controller can't handle the latest features, you might have outdated firmware. If we've told you to upgrade through the help desk, you can find the firmware here!

Resetting Your Controller

Resetting Your Controller

Controller acting up? A reset will usually fix the issue. Learn how to reset each of our controllers here.

Hardware Manuals

Hardware Manuals

Stuck with troubleshooting? The manuals have the answer. If you've misplaced the copy that arrived with your equipment, you can find the digital version online.

Software Troubleshooting & Support

Download Software

Download Software

Need to download the latest version of our software after a new purchase or an upgrade? Find all of the available options here.

Video Tutorials

Video Tutorials

Are you a visual learner? Check out our tutorial videos for software and hardware concepts here!

Software User Guide

Software User Guide

All you could ever want to know about the Showtime Sequencing Suite and Superstar Software. Use the search function to find a topic!

Project Assistance and Inspiration

Need Some Inspiration?

Need Some Inspiration?

Check out these videos that have been submitted by our customers!

Custom Project? Contact a Partner.

Custom Project? Contact a Partner.

Do you need help designing, installing, or sequencing your display? Our partners around the country (and world) can help.

Donations and Sponsorship

Donations and Sponsorship

Are you a registered 501(c)(3) organization with a light show? Apply to recieve a donation from Light-O-Rama! Hosting an educational event? Ask us to sponsor you!

Hardware Features and Options

Standalone Shows

Standalone Shows

Some of our controllers don't need a PC or Director! Run an animated show right from the controller itself.

Light-O-Rama and DMX

Light-O-Rama and DMX

Looking to connect DMX devices to your Light-O-Rama system? Here's how to make it happen.

AC vs. DC Controllers

AC vs. DC Controllers

It's not a band, it's about voltage! Learn about the difference between AC and DC controllers, and why one might work better than the other for your display.

Didn't Find Your Answer?

Didn't Find Your Answer?

Click here for Help Desk information and hours